Frequently Asked Questions
Answers to commonly asked questions are provided in the video above.
For additional answers, please check the Frequently Asked Questions dropdown below or consult your skin care professional.
Frequently asked questions
How do I know if the MINI is working?
When the MINI is connected to a power source, the device will sound an initial short double beep.
How do I know current is flowing to the MINI device?
Current is continuously flowing when the MINI is connected to a power source. A beep will sound when the MINI probes are touched to something conductive.
How do I order additional conductive gel?
To order additional conductive gel, please contact the skin care professional where the MINI was purchased.
What are contraindications for using the Clareblend MINI?
How do I clean the MINI?
When procedure is complete, unplug device from power source, clean with an alcohol swab or a damp cloth and store in the provided travel bag.
What if I do not hear a beep when the MINI is plugged in?
If the MINI does not beep upon plugging in, try to connect the USB into another power source or outlet.
How do I know current is flowing if I do not feel anything?
As long as you hear a beep, that means current is flowing. The way the software is written is for the beep to happen if it detects current. It can only beep if it detects current.
Can I check to see if my Clareblend MINI is working with a multimeter?
No, a multimeter is only good for testing static (DC), low frequency (AC) signals. It does not and cannot measure higher frequency pulses that the MINI generates. A better instrument to verify the operation of the MINI is to use an oscilloscope which must be done with a “patient” load placed across the two electrodes.
What is the warranty on the Clareblend MINI?
Device has a 6 month limited warranty. Activate warranty upon purchase by submitting information online at: https://www.clareblendmini.com/warranty-submission